What are the check-in and check-out times at Palace Downtown?
Check-in is at 15:00 and check-out is at 12:00.
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Palace Downtown – Hotel near airport in Dubai
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Key details
Hotel overview and key features
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Po Box 9770, Dubai, 9770,
- Next to The Dubai Fountain
Great
8.9
9.3
4.9
4.7
5-star luxury hotel overlooking Dubai Creek Harbour
Amenities
Palace Downtown offers an array of upscale amenities, including a
Rooms
The hotel presents a selection of
Location
Located strategically along Dubai Creek, the hotel provides
Dining
Palace Downtown features multiple dining venues that offer a diverse selection of culinary experiences. Guests can enjoy
Wellness
The hotel's wellness offerings encompass a
Highlights
Location: Easy access to various attractions
Rooms: Lavish suites with private terraces
Dining: Traditional Arabian cuisine
Wellness: Full-service spa & fitness center
“The location is a genuine highlight, placing you moments from the Dubai Mall, with views encompassing the Burj Khalifa. What stands out is the blend of Arabian style and attentive service; the staff anticipates needs with impressive grace. The exceptional breakfast and comfortable beds make it a compelling choice.”
Choose your ideal room style
Choose from family rooms, suites, flexible cancellation & more
- Junior Suite Lake View2 persons70 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe Lake Ultimate Staycation Attraction Tickets & Kids Go2 persons51 sq. feet1 King-size bedAir conditioningBalconyroom details
- Palace Suite Lake View Ultimate Staycation At The Top Tickets Burj Khalifa2 persons105 sq. feet1 King-size bed and 1 Sofa bedAir conditioningBalconyroom details
Show all rooms
Prices and Availability
Check availability and prices for your travel dates right now!
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Check-in/ Check-out
Facilities
Stay relaxed and refreshed just minutes from the airport
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Valet parking
- Room service
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- iPad
- Direct dial telephone
- AM/FM alarm clock
Show more
Dining Onsite
Palace Downtown presents a delightful array of dining experiences that blend traditional charm with contemporary innovation. Guests can indulge in a vibrant selection of cuisines and stunning views that evoke the spirit of the region, offering a perfect backdrop for any meal or occasion.
Location
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Po Box 9770, Dubai, 9770,
Explore Dubai
Explore Downtown Dubai
The Dubai Fountain
3 minutes' walk
A spectacular choreographed water fountain show with music and lights. Best viewed in the evening.
Burj Khalifa
19 minutes' walk
The tallest building in the world, offering breathtaking views from the observation deck.
Dubai Aquarium & Underwater Zoo
13 minutes' walk
One of the largest suspended aquariums featuring diverse marine life, with interactive experiences available.
Kidzania
15 minutes' walk
An interactive kids' amusement center where children can experience various professions in a mini-city setup.
Dubai Hills Golf Club
10 minutes' walk
A premier golf destination surrounded by picturesque landscapes, suitable for both beginners and experienced golfers.
Relaxation at Spa
5 minutes' walk
Indulge in luxurious spa treatments nearby, offering massages and wellness therapies for ultimate relaxation.
Lux Crawl
10 minutes' walk
An exciting nightlife experience visiting various luxury venues to enjoy exclusive cocktails and vibrant atmospheres.
Ewaan
1 minute' walk
Arabian-inspired cuisine in an elegant setting, featuring dishes like lamb shank and fragrant rice.
The Meat Co
3 minutes' walk
Contemporary steakhouse known for exceptional cuts of meat and a vibrant atmosphere. Reservations recommended.
Shakespeare and Co
2 minutes' walk
Charming café offering a diverse menu including pastries, salads, and hearty mains, great for casual dining.
Dubai Opera
15 minutes' walk
A stunning venue for world-class performances, including opera, ballet, and concerts, surrounded by lush gardens.
JBR Beach Bars
20 minutes' drive
Vibrant beachfront bars featuring live music and DJ sets, perfect for an energetic night out with friends.
Getting around
Looking for early discounts?
Get airport hotel deals before everyone else
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs AED 160.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Russian, Arabic, Bulgarian, Hindi, Tagalog / Filipino
Year renovated:
2008
Number of floors:
7
Number of rooms:
249
Former name
Sofitel / Palace Old Town
Guest scores and detailed hotel feedback
Past guest experiences and opinions
Show more
Pros
Perfect location
Friendly staff
Amazing breakfast
Cons
Poor customer service
Guest reviewsbased on 3008 reviews
Linda from United States
Family with children
Deluxe Lake View Room
3 nights in November 2025
|
Reviewed: June 06, 2026
7/10
Satisfactory Hotel Experience
great experience short walk food variety rude staff
The location is unbeatable. It is a short walk to the mall and the Burj Khalifa. The staff did everything they could to provide a great experience.
The food variety was not great. It did not suit all dietary requirements. He seemed annoyed to even answer questions.
0 Helpful
Ella from United Kingdom
Single
Deluxe Lake View Room
3 nights in November 2025
|
Reviewed: February 11, 2026
9.3/10
luxurious GETAWAY
really good cleanliness accessible location very nice views
the cleanliness was really good, and the location suited my needs. It was near the Souk Al Bahar. walking to the mall was simple. The pool gave very nice VIEWS.
the breakfast buffet lacked some variety.
Service
9/10
the staff was attentive and FAST. They were kind and willing to help with any request. I felt well taken care of . They made arrangements quickly.
Facilities
9/10
the hotel offered easy access to the mall and other attractions. The proximity to restaurants and shops was quite BENEFICIAL. I appreciated the convenience of the location. It made exploring simple.
Rooms
10/10
the room decor looked gorgeous. The views overlooked the lake, i saw dancing fountains and Burj Khalifa. The room included necessary amenities. Everything felt clean and well maintained.
0 Helpful
|
Harry from United Kingdom
Single
Deluxe Lake View Room
3 nights in November 2025
|
Reviewed: January 25, 2026
9/10
Excellent location and attentive service
unique location reception staff beautiful ground
the hotel is in a unique location with everything within walking distance. the reception staff was very nice (i liked their friendliness and helpfulness). the hotel grounds are well maintained and beautiful. the hotel is close to the mall and burj khalifa (it's a quick walk).
0 Helpful
Tom from United Kingdom
Single
Deluxe Lake View Room
3 nights in August 2025
|
Reviewed: October 24, 2025
9/10
super clean room cozy vibe personal touch
Rasel ensured every item in the room was in its place. There was seriously not a single thing out of order. he stocked up on my favorite tea. it reminded me of a personal touch just for me. the room was super clean, and it smelled great. it also had that cosy vibe.
The restaurant was very crowded. The staff were very busy with other guests.
0 Helpful
Harry from United Kingdom
Couple
Deluxe Room Fountain View
4 nights in July 2025
|
Reviewed: August 30, 2025
9.5/10
Excellent stay with fountain views
extra terrace lake view great staff
the room had an extra terrace. it also had unbelievable views of the lake, fountains and the burj khalifa. the sunset hits and the fountains start (it's quite the spectacle!). breakfast included a beautiful setting and great staff.
the in-room amenities felt basic. shampoo and shower gel quality could be improved. i expected more for a hotel in this category.
Location
9/10
the hotel is close to everything needed. many restaurants are around the hotel, great if you do not want to eat at the hotel. the hotel also has magnificent views of the burj khalifa and an enchanting fountain show.
Rooms
10/10
our room had a twin bed setup and a fountain view. we had an extra terrace space beyond the balcony area. this space provided unbelievable views of the lake, fountains and the iconic burj khalifa.
0 Helpful
|
Show more reviews
FAQs
About Palace Downtown
How far is Palace Downtown from Dubai Mall?
The hotel is located 0.5 km from Dubai Mall.
What dining options are available at Palace Downtown?
On-site dining includes four restaurants offering Mediterranean, Middle Eastern, Argentinian, and Thai cuisines.
What recreational facilities does Palace Downtown offer?
Guests can enjoy an outdoor swimming pool, spa treatments, a fitness center, and a kids' club.
Is there a shuttle service available from the airport to Palace Downtown?
The hotel provides airport shuttle service upon request for a fee.
Are there any notable attractions close to Palace Downtown?
Nearby attractions include Burj Khalifa (0.5 km) and the Dubai Fountain (0.5 km).
What room amenities can guests expect at Palace Downtown?
Rooms feature amenities such as interactive LED TVs, Wi-Fi, air conditioning, and luxury bathrooms.
Can I park at Palace Downtown?
Complimentary private parking is available on-site without reservation.
What are the spa facilities available at Palace Downtown?
The spa features hammams, steam rooms, whirlpools, and offers facial and body treatments.
What breakfast options does Palace Downtown provide?
Breakfast is available at Ewaan for an additional charge of 160 AED.
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